Corona Virus (COVID-19) Owner Update

Dear Valued Clients:

Mastro Property Management continues to monitor response to the COVID-19 virus and is working to keep all of our clients informed.

The City of Fresno has been ordered to ‘shelter-in-place’ through March 31st. Our office will be closed throughout the duration of this order and our employees will continue to work from home. We will be available to assist you through phone and email.

California Governor, Gavin Newsom, issued an executive order that allows for local governments to impose eviction protections for tenants who are unable to pay their rent as a result of the COVID-19 outbreak. This morning, March 19th, Fresno City Council has approved an emergency measure that will give residents a six month deferral from evictions if their income has been reduced as a result of the COVID-19 outbreak (https://www.fresnobee.com/news/local/article241336046.html). Residents will be required to notify their landlord if their income has been affected and landlords will be required to allow six months for residents to catch up on rent. We are not yet aware if we will be able request residents income documentation to verify their income reduction. We will continue to monitor updates and follow all local and state regulations.

In an effort to collect rent on time, we have given tenants access to our online payment system and have provided a drop box for residents to deliver payment. We have requested residents to notify us if they have been displaced from work and anticipate that they will be unable to pay their rent in full. We will be communicating with residents to discuss payment plans as needed and keep our property owners informed. Residents will not be required to pay late fees.

If rent is not received for your property, we will be emailing our clients invoices for any repair or monthly service expenses in an effort to pay all vendors in a timely manner.

We are working hard to provide the best service possible to our clients and tenants and will continue to send updates as new information is released.

We thank you all for your cooperation and wish you all good health and comfort during this difficult time.

Sincerely,

Mastro PM Team